Foundation News

The views and experiences of our residents are at the heart of what we do.  Actively involving our residents, helps us improve and shape our services. Through Jigsaw Rewards we…

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 11 March. This may cause some disruption to our service. If your call disconnects,…

Customer feedback is important to us as it helps us to learn and understand areas where we are delivering services well and areas where we can improve. You can give…

The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…

We recently ran a prize draw giving Jigsaw Rewards users the chance to win a brand new 43″ Smart 4K HD TV, £75 Love2Shop vouchers or £30 Amazon vouchers. The…

Brexit came into effect on 1 January 2021 and with it came changes to the rights of EU citizens being able to live, work and access public funds in the…

In December, the Moss Side Allotments community group run by volunteers, boxed over 100 food parcels for local people in need. Jigsaw Group collected and delivered 26 parcels out into…

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…

A new Government Charter says social housing providers must be clear on how our residents’ money is being spent and make it easier for everyone to get more up-to-date information….