By entering this promotion, all participants will be deemed to have accepted and be bound by the terms and conditions of the prize draw, Jigsaw Group privacy statement and website privacy policy.
Promoter: (Jigsaw Rewards) Jigsaw Group Limited, Cavendish 249, Cavendish Street, Ashton-under-Lyne OL6 7AT.
Eligibility
- This promotion is open to tenants of Jigsaw Homes North, Jigsaw Homes Tameside and Jigsaw Homes Midlands (Part of Jigsaw Group Limited).
- Entries are limited to one per tenancy/household. Only one prize will be awarded per tenancy/household per prize draw.
- Prize draw entry is obtained by completing the Jigsaw Homes survey titled ‘How Do We Deal With No Access for Non Emergency Repairs’ between the dates of 25/11/2025 and 07/12/2025. Tenants eligible to complete this survey will have received a link via SMS (text message).
- Prize draw entry is dependant on opting into being in the prize draw at the end of the survey, and providing contact details (name and address).
- Anyone trying to circumvent any rule by using alternative details will be disqualified and any prize award will be void. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
- There is one prize to be won for this survey: £20.00 in retail vouchers.
- Numerous factors outside the control of the Promoter may interfere with the operation of the website/submission platform. The Promoter does not therefore guarantee continuous, uninterrupted access to the prize draw website/submission platform.
- Incomplete, illegible or late entries will not be accepted. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
- By participating in the promotion, the participant agrees to the Jigsaw Group privacy statement and website privacy policy.
- The prizes on offer are available for the promotional period only and may be replaced at any time during the promotional period.
- Prizes are non-transferable and non-refundable. No cash alternative is available. Any personal expenses incurred will not be covered by the Promoter. The Promoter is not responsible for the acts/default of third-party suppliers.
- The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law. This promotion is in no way sponsored, endorsed or administered by, or associated with any of the prize suppliers.
- The prize and all its elements are subject to availability. In the event of circumstances outside of its control, the Promoter reserves the right to substitute the announced prize with an alternative of equal or greater value.
- Please allow up to 45 days for delivery of the prizes, although the Promoter will endeavour to send these out within 14 days of winning.
- The prize draw will be conducted on or before 16/01/2026 by the Jigsaw Rewards Department. The Promoter reserves the right to alter the date of the draw at any time if deemed necessary.
- The winner will be selected at random and notified by telephone and in writing using the contact details held on our records, and once a winner has been drawn this will be announced on the Group’s digital platforms in accordance with the Jigsaw Group privacy statement.
- If the winner does not reply within 14 days of initial contact, the prize draw will be redrawn for the specific unclaimed prize by the Promoter.
- The Promoter’s decision is final with regards to all promotional matters.
- If, for any reason, any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion modify/suspend the competition or invalidate any affected/all entries. If an act, omission, event or circumstance occurs which is beyond the control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation. The Promoter reserves the right to cancel the competition or change any of these rules at any stage if deemed necessary. Any such changes will be duly communicated.
- The Promoter reserves the right to verify all entries including but not limited to asking for personal information and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
- The Promoter reserves the right to change these terms and conditions at any time without prior notice. In the event of any changes made, the revised terms and conditions shall be posted on the website immediately.
- The Promoter will process entrant’s personal data in accordance with the Jigsaw Group privacy statement and website privacy policy.
