Jigsaw Rewards 2025/26 Prize Draw Terms & Conditions

By entering this promotion, all participants will be deemed to have accepted and be bound by the terms and conditions of the prize draw, Jigsaw Group privacy statement and website privacy policy.

Promoter: (Jigsaw Rewards) Jigsaw Group Limited, Cavendish 249, Cavendish Street, Ashton-under-Lyne OL6 7AT.

Eligibility
1.
This promotion is open to residents of Jigsaw Homes North, Jigsaw Homes Tameside and Jigsaw Homes Midlands (Part of Jigsaw Group Limited).

2. Registration to Jigsaw Rewards is required. In order for entries to be valid/accepted, entrants must have an active Jigsaw Rewards account. Jigsaw Rewards is exclusively for Jigsaw Group tenants, and is limited to one account per tenancy. In order to register and login the tenancy must not be subject to legal action.

3. For every survey completed and submitted via Jigsaw Rewards between (00:01) 01.10.2025 and (23:59) 31.03.2026, members will receive one entry into the prize draw. The more surveys completed, the more entries received. Surveys where the points have been declined will not count as an entry. Login to rewards.jigsawhomes.org.uk and see the ‘About Jigsaw Rewards’ page for more information.

4. Entries are limited to one account per tenancy/household. However, multiple entries are allowed based on the number of surveys completed. Only one prize will be awarded per tenancy/household per prize draw.

5. Anyone trying to circumvent any rule by using alternative details will be disqualified and any prize award will be void. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.

6. There are two prizes available to be won for 2025/26 financial year:

  • £500 in retail vouchers (Q4 Prize)
  • £100 in retail vouchers (Q3 Prize)

7. Numerous factors outside the control of the Promoter may interfere with the operation of the website/submission platform. The Promoter does not therefore guarantee continuous, uninterrupted access to the prize draw website/submission platform.

8. Incomplete, illegible or late entries will not be accepted. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

9. By participating in the promotion, the participant agrees to the Jigsaw Group privacy statement and website privacy policy.

10. The prizes on offer are available for the promotional period only and maybe replaced at anytime during the promotional period.

11. Prizes are non-transferable and non-refundable. No cash alternative is available. Any personal expenses incurred will not be covered by the Promoter. The Promoter is not responsible for the acts/default of third-party suppliers.

12. The Promoter will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law. This promotion is in no way sponsored, endorsed or administered by, or associated with any of the prize suppliers.

13. The prize and all its elements are subject to availability. In the event of circumstances outside of its control, the Promoter reserves the right to substitute the announced prize with an alternative of equal or greater value.

14. Please allow up to 45 days for delivery of the prizes, although the Promoter will endeavour to send these out within 14 days of winning.

15. The prize draw for each financial quarter will be conducted within the first two weeks of the following financial quarter by the Jigsaw Group Marketing Department. The Promoter reserves the right to alter the date of the draw at any time if deemed necessary.

16. The winner will be selected at random and notified by  telephone and in writing using the contact details held on our records, and names will be displayed on the Group’s digital platforms in accordance with the Jigsaw Group privacy statement.

17. The winner will be required to provide additional personal information in order to progress with prize fulfilment. This includes a photo of the prize winner with their prize, which will be used by Jigsaw Group for promotional purposes in accordance with the Jigsaw Group privacy statement. Prize winners agree to participate in any reasonable publicity required by the Promoter.

18. If the winner does not reply within 14 days of initial contact, the prize draw will be redrawn for the specific unclaimed prize by the Promoter.

19. The Promoter’s decision is final with regards to all promotional matters.

20. If, for any reason, any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion modify/suspend the competition or invalidate any affected/all entries. If an act, omission, event or circumstance occurs which is beyond the control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation. The Promoter reserves the right to cancel the competition or change any of these rules at any stage if deemed necessary. Any such changes will be duly communicated.

21. The Promoter reserves the right to verify all entries including but not limited to asking for personal information and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.

22. Winners’ full names and counties will be available on the Promoter’s digital platforms for a period of up to a minimum of 12 months following the end of the promotion period.

23. The Promoter reserves the right to change these terms and conditions at any time without prior notice. In the event of any changes made, the revised terms and conditions shall be posted on the website immediately.

24. The Promoter will process entrant’s personal data in accordance with the Jigsaw Group privacy statement and website privacy policy.