About us

Overview

Here you can find out all about our company, our wider activities, how we perform and our plans for the future. As a company we aim to be open and honest about our activities.

This approach is central to our relationship with our customers and helps us create and maintain confidence in our services.

How can we help you today?

View our Tenants' Annual Report

Read our key highlights from the past year, performance & customer satisfaction.

View our Financial Statements

A more comprehensive overview of our annual accounts, cash flow & costs, service performance and much more.

View our Corporate Plan summary

An overview of our key priorities and focus over the next few years.

Who we are

Find out more about the Group, our journey and the member organisations.

What we do

Our members build, renovate and manage low-cost housing for rent and sale. The core of our business is centered on the management of 35,482 homes. We work to help regenerate neighbourhoods and increase life opportunities for disadvantaged individuals and communities.

How we are run

Jigsaw Group uses overlapped Boards to simplify its governance arrangements and to make the best use of the shared skill-set of our board members and directors. The day-to-day running of the Association is the job of the Group’s senior team of directors led by the group chief executive, Hilary Roberts.

Our performance

The Group has an established suite of performance measures which are monitored by the board and by the Risk & Audit Committee on a quarterly basis.

We are one of the early adopters of the Good Economy’s voluntary reporting framework for housing providers to report Environmental, Social and Corporate Governance (esg) performance in a transparent, consistent and comparable way.

Equality & Diversity

We recognise our responsibility to provide equality of opportunity, eliminate discrimination and promote good relations in our activities as a landlord, managing agent, employer, contractor, partner and purchaser.